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Reconnect your Zid store to PopAutomate

Click Reconnect or Sign in with Zid, then approve the connection on the Zid screen. Your store is connected again.

On Zid

On Zid, your store can still show Connected even though the connection no longer works. If no product changed in a whole run, reconnect with the same steps.

Steps​

Path: Settings > Store & timezone > Reconnect, or the sign-in page > Sign in with Zid

  1. Check Schedules before you reconnect. If the "Your connection to Zid has been lost." banner appears, watch your schedule times. Each schedule whose time passed while you were disconnected runs once, right after you reconnect.
  2. If a schedule should not run, open it and click Delete, then Move to Deleted.
  3. If the "Your connection to Zid has been lost." banner appears, click Reconnect in it, or in Settings > Store & timezone. On your phone, tap the account button at the top (the circle with your first initial), then Settings.
  4. If the store shows Connected, the Reconnect button does not appear. In that case, click your account button at the top of the page (the circle with your first initial), then Sign out.
  5. Click Sign in with Zid on the sign-in page.
  6. Approve the connection on the Zid screen. You then return to Home.

Result​

PopAutomate saves a new connection for your store, and your schedules run at their times. If the banner appeared before you reconnected, each schedule whose time passed runs once, within about a minute of reconnecting.

You can restore what you moved to Deleted from there. It comes back Paused until you click Activate. On your phone, tap the account button at the top (the circle with your first initial), then Deleted. If it is a one-time schedule whose time has passed, clicking Activate runs it within about a minute.

Rules​

  • On Zid, you get no email when the connection drops. Watch the result of each run on the schedule page.
  • If a run result shows "Connection to store was lost during execution." or "We couldn't tell why. Try again, and contact support if it keeps happening." for every product, reconnect first.
  • Each account is connected to one store. An account cannot move from Zid to Salla.

If it did not work​

Next​

A schedule did not run on time: why and how to fix it

Go back to PopAutomate account: store connection, password, time zone.

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