Uninstall PopAutomate: what happens to prices and schedules

Uninstalling the app from your store changes nothing inside PopAutomate. What your schedules changed stays in your store, and your schedules and your account stay as they are.

Example

Sarah raised the prices of a whole category with a schedule that ends on Sunday, and chose Restore it in it. Sarah uninstalled the app on Friday. The raised prices stayed in the store after Sunday, and PopAutomate could not restore them. If Sarah had ended the offer before uninstalling, the products would have gone back to their prices from before the schedule, except a product that Sarah changed after the run.

When it happens

After you uninstall the app:

• What changed in your store stays: prices, visibility, categories and the promo title stay as the schedules changed them, and PopAutomate cannot restore them after you uninstall.
• Your schedules stay in your account: an active schedule cannot change your store after you uninstall, so it does not run, or it fails at its time.
• You may still get alert emails, such as a disconnect alert or a failed schedule alert, if you left schedules active and your email alerts are on.
• Your account stays: there is no button to delete your account inside PopAutomate.

If you install the app again on the same store, you find your account and your schedules as you left them. An active schedule whose time has passed starts within about a minute of the connection coming back, even days later.

What you can do

Before you uninstall the app from Salla or Zid:

1. Open Schedules. On your phone, it is in the tab bar at the bottom.
2. Open each schedule with the status Offer Active and click End offer now. Details in End an offer and restore prices now.
3. Wait until its status is Ended.
4. Open each schedule with the status Scheduled and click Pause, so it does not run at its time. How to do it: Pause a schedule and turn it back on.
5. If a schedule ended with Changes stay and you want its products back as they were, click Restore in it. Details in Restore prices and products after a schedule ran.
6. Then uninstall the app from your store on Salla or Zid.

If a product already had a sale price before the schedule, ending the offer does not bring that sale price back. Set it again yourself on Salla or Zid.

To delete your account and its data, message us as described in Contact PopAutomate support on WhatsApp.

Next: End an offer and restore prices now

Go back to PopAutomate account: store connection, password, time zone.