Activity log: see what happened in your account

Click Activity log to see what happened in your schedules, day by day: what you did, the result of each run, and lost connections.

Steps

Path: Activity log

1. Click Activity log in the menu on the left. On your phone, it is in the bar at the bottom.
2. Choose the period: 7 days, 30 days, 90 days or 1 year. The page opens on 30 days.
3. Choose the type of events: All, Runs, Your changes, System & connection or Emails. Each type shows how many events it has.

The Activity log page: the period, the event types and Issues only, with today's events below and an Open button on each.

4. To see only what needs your attention, click Issues only.
5. To look for a schedule, enter its name in Search in history, or choose it from the All schedules list.
6. To open the schedule, click Open next to the row.
7. To save what you see in a file, click Download CSV at the top of the page.

You can also open the log from a schedule page: click All activity next to Run history to see only that schedule's events.

Result

You see the newest events first, grouped under "Today · …", "Yesterday · …" and the date of each day. Each row shows the time, what happened and who did it: "You", "System" or "Platform".

Type	What it shows
Runs	The result of each run: "«…» ran", "«…» ran with issues", "«…» failed", "«…» didn't run", "«…» ended on time", with the number of products that changed or the reason for the problem
Your changes	What you did to your schedules: create, edit, pause, activate, move to Deleted, restore from Deleted, delete permanently and move a date on the calendar, plus what you did to permits
System & connection	"«…» is disabled", "Connection to … lost" and "Reconnected with …"
Emails	"We sent an email: …" for every alert or summary email we sent you

PopAutomate emails to Salla and Zid stores are in Arabic.

• Issues only shows runs that had issues, failed or did not run, disabled schedules and lost connections.
• Under the events, you see how many match your choices, then "We keep logs for 12 months."
• After Download CSV, you see "We downloaded the log." A file named activity-log.csv downloads. It holds what you see, with the same filters.

Rules

• We keep the log for 12 months, then delete the oldest entries.
• The CSV file has up to 5,000 rows, newest first. Its column names are in English.
• The log shows only the number of products that changed. To see each product and the reason, open the schedule and check Run history, as in Schedule run results: what changed in your store?.
• Clicking Run it now, End offer now or Restore does not add a row by itself. The run it starts appears once it finishes, with "You" next to it.
• A run you stopped with Stop execution does not appear in the log. Stopping a run also pauses the schedule, and that pause does not appear either.
• The log does not show sign-ins or changes to your settings and alerts.
• The "✅ نجحت حملتك: …" email ("Your campaign succeeded") does not appear under Emails. Only alert and summary emails appear there.
• Every filter and button on the Activity log page is explained in Activity log guide: filters, search and CSV download.

If it did not work

• You see "No matching events.": click Clear filters, or choose a longer period.
• You see only one schedule's events, with "Only showing activity for «…»." above them: click Show all.
• You see "We couldn't load this page. Try again.": click Try again.
• You clicked Download CSV and see "Not saved. Try again.": the file did not download. Wait a minute and click again.
• The log shows "«…» failed" or "«…» didn't run": A schedule did not run on time: why and how to fix it
• The log shows "«…» ran with issues": Some products did not change after a schedule ran

Next

Schedule run results: what changed in your store?

All the articles on tracking your schedules are in Track your schedules: pause, end or restore your products.